If a consumer requests additional information concerning an investigative consumer report, how long does the insurer or reporting agency have to comply?

The correct answer is based on the timeline established by the Fair Credit Reporting Act (FCRA), which governs the use of consumer reports, including investigative consumer reports. When a consumer requests additional information regarding such a report, the insurer or reporting agency is required to respond within five business days. This compliance timeline ensures that consumers can access and understand the information that may impact them, allowing for transparency and the opportunity to contest or verify any information if necessary. The five-day period is specifically designed to balance the consumer's right to information with the operational needs of the reporting agencies or insurers.